Workplace Violence Training: 9 Worst Employee Freak-Outs in History
Our most requested topic for workplace violence training is “How to Manage Angry People."
Whether it is a client, customer, fellow employee or a stranger you encounter who is angry or explosive, it's essential to have the skills necessary to de-escalate the situation.
Managing angry people has become a day-to-day responsibility for many supervisors, managers, HR and security professionals within every industry. The pressures of the current world we live in have caused a spike in stress and anger, causing workplace violence to increase dramatically.
Check out this list of the "9 Worst Employee Freak-Outs in History." Some are a bit funny, and others are incredibly tragic. They are all a good reminder of how things can quickly go downhill when an employee is angry.
http://www.onlinebusinessdegree.org/2012/05/15/the-9-worst-employee-freak-outs-in-history/